1. Introduction
Bdg3.bet (referred to as "bdg3", "we", or "the Platform") treats your privacy as a top priority. This Privacy Policy ("Policy") describes how bdg3 collects, stores, processes, uses, and protects your personal information.
By using the bdg3 website, creating an account, or accessing any of our services, you agree to this Privacy Policy. We strongly recommend reading it in full so you understand how we handle your information.
In plain terms: Your data is used solely to provide you with a better experience. We do not sell, rent, or use your information for unrelated purposes.
This Privacy Policy applies to all digital platforms operated by bdg3 — including the website, mobile app, and related services. This policy governs our Terms & Conditions To be read in conjunction with.
2. What information we collect
Bdg3 collects several categories of information. Below is a detailed breakdown of what we collect and why:
Personally Identifiable Information
- Full name, date of birth, and gender
- Email address and mobile number
- Permanent address and postal code
- National ID or passport number (for KYC verification)
- Bank or mobile banking account details (for payment processing)
Account & Transaction Information
- Username and account ID
- Deposit & withdrawal history
- Betting history and bet types
- Bonus claim and usage records
Technical information
- IP address and device information
- Browser type and version
- Operating System
- Session Duration & Login Logs
- Cookies and tracking data
| Data type | Purpose of collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity Verification & Age Confirmation | Yes |
| Email and phone | Account Communication & Security | Yes |
| National ID card | KYC Verification | For withdrawals |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| IP address and device information | Security and fraud prevention | Automatic |
| Cookies | Improving User Experience | Optional |
3. How We Collect Information
Bdg3 collects information in several ways. Here's what you should know about each method:
Directly Provided Information
When you register on bdg3, update your profile, complete KYC verification, or contact support — you provide information directly. This is the most straightforward method.
Automatically Collected Data
When you use bdg3, certain technical information is collected automatically. This includes:
- Log files — the server automatically records IP addresses, login times, and browser details.
- Cookies & Web Beacons — for website functionality and a personalized experience.
- Device fingerprinting — identifying devices for fraud prevention purposes.
Information from third parties
In certain cases, bdg3 may verify information through third-party sources, such as:
- Transaction confirmations from payment providers (bKash, Nagad, Rocket)
- KYC information verification from identity verification services
- Risk assessment from fraud prevention agencies
Bdg3 never stores your password or full payment card number. Passwords are stored as encrypted hashes.
4. How we use your information
Your data is used only for specific, legitimate, and transparent purposes. bdg3 uses your information for the following:
Service delivery and operations
- Creating and managing your account
- Ensuring Betting & Gaming Services
- Processing Deposits & Withdrawals
- Managing Bonuses & Promotions
- Providing customer support
Security & Compliance
- Identity verification and age confirmation (18+ only)
- Prevention of fraud, money laundering, and financial crime
- Meeting legal obligations
- Multiple account detection
- Ensuring responsible gaming
Service Improvement
- Personalizing the user experience
- Technical improvement of the platform
- Analyzing usage patterns
- Testing New Features
Contact
- Sending important account notifications
- Sending promotional offers (with your consent)
- Sending security alerts
Please Note: You can unsubscribe from promotional emails or SMS at any time. However, important account and security notifications cannot be disabled, as they are essential for your protection.
6. Cookies Policy
Cookies are small text files stored in your browser. bdg3 uses several types of cookies.
Cookie Types
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared at end of session |
| Functional Cookies | Remembering your language, preferences, and settings | 1 year |
| Analytics Cookies | Understanding how the website is used | 2 years |
| Security Cookies | Fraud and bot detection | 30 days |
Cookie Controls
You can block or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on bdg3.
Bdg3 may use Google Analytics or similar tools. All such data is fully anonymized and used solely for site improvement purposes.
7. Data Security Measures
Bdg3 uses industry-leading technology to keep your data secure. Our security layers are as follows:
Technical Security
- 256-bit SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted.
- End-to-End Encryption: High-grade encryption for storing sensitive information.
- Firewall & DDoS Protection: Prevention of unauthorized access and cyberattacks.
- Regular security audits: Independent third-party experts regularly audit our systems.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
Organizational Security
- Only authorized personnel can access your data
- All staff are required to sign strict confidentiality agreements
- Data access is logged and monitored
- In the event of a data breach, affected users will be notified within 72 hours.
Important: No system is 100% secure. That's why we encourage you to stay vigilant — use a strong password, keep 2FA enabled, and if you notice any suspicious activity, immediately support@bdg3.bet.
8. Your Rights
As a bdg3 user, you have several important rights regarding your personal data:
Right to Access Your Data
You have the right to know what data bdg3 holds about you. Submit a request and we will provide you with complete information within 30 days.
Right to Rectification
If any of your information is incorrect or incomplete, you can have it corrected. Most details can be updated directly from your profile settings.
Right to erasure
You may request deletion of your account and personal data. However, certain information may need to be retained for a specified period due to legal obligations.
Data portability
You may request a copy of your personal data in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data, though this may limit access to some services.
To exercise these rights support@bdg3.betto email us. We will respond within 30 days.
9. Data retention periods
Bdg3 does not retain your data longer than necessary. The retention periods for different types of data are outlined below:
| Data type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations |
| Transaction Records | 7 Years | Directives from Financial Regulatory Authorities |
| KYC Documents | 5 Years | Anti-Money Laundering Laws |
| Betting History | 3 years | Dispute resolution |
| Support conversations | 2 years | Service quality monitoring |
| Log Files | 1 year | Security monitoring |
| Cookie Data | 2 years from session | User Experience |
Once the applicable retention period expires, your data is securely deleted or anonymised so you can no longer be identified.
10. Minors' Data
Bdg3 is intended solely for users aged 18 and above. We do not knowingly collect or store any personal information from minors.
Age is verified at registration and confirmed through the KYC process. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If you believe a minor is using bdg3, please support@bdg3.bet. We will take immediate action.
11. Policy updates
Bdg3 may update this Privacy Policy at any time. For any significant changes, we will:
- A clear notice will be posted on the website
- You will be notified of any changes via your registered email
- We will update the "Last Updated" date at the top of the policy
Continued use of bdg3 after any changes have been made will be considered as your acceptance of the updated policy. We recommend checking this page regularly.
12. Contact
If you have any questions, concerns, or requests regarding our privacy policy, please get in touch with us: